Why Choose Us?

We offer the best customer service around, just ask one of our many satisfied customers. Here are a few of the many advantages that you receive when you choose Empire Natural Gas Corporation as your energy supplier:

  • When you call us during normal business hours, a real person answers the phone. You will not waste your time going through an automated system. You will immediately be routed to the best person to help you.
  • We will make every effort to complete all special requests that may arise. For example, sometimes a customer needs to know yearly consumption for a particular account or a bill estimate for accounting purposes.
  • We offer the option to receive daily or weekly e-mail updates on the current market, helping you make informed decisions. This can be extremely beneficial to customers who are considering fixing their natural gas price.
  • Any customer can request a savings report annually to show the amount of money saved being served by us instead of the utility.
  • You have the option to lock the price of the remaining months of your contract during normal market hours.
  • Empire Natural Gas Corporation has been in business for over 23 years. Our President and Executive Vice President have a combined 50 years of experience in the industry.
  • We are located in Upstate New York, geographically in the middle of most of the customers we serve.